So , I went to the Apple Store again today . Ada said they probably see me coming , by now , and cringe or hide . I explained to her that there are so many Apple Store people there that I might never run into the same one twice . Besides , if the geniuses had known what they were talking about the first three times , then I would not have had to go again . The first three diagnoses : Everthing’s fine ! Go home and enjoy !
Nope . Everything’s not fine .
By the third visit I was familiar with their slick little routine : Get out the little device to plug in to the Mac and say , ” I’m just going to run a few tests .” They must learn that particular bedside manner technique in genius school . ( And you thought that geniuses are born geniuses ? ) .
The first two geniuses , very friendly guys , didn’t find a problem . Well , I won’t blame them , necessarily . They rely on the technology at hand . The third genius found the problem : Faulty hard drive . ” We sell them here ,” he said . ” We’d have to order it , though . It takes about a week . Hundred and fifty dollars .”
He wasn’t much a salesman , though . No hard sell . ” If it were yours , what would you do ? ” I asked him .
” I’d go buy one for under a hundred dollars and put it in myself .”
” I think that’s what I’ll do .”
” You have everything backed up , right ? ”
Yeah . Hundred bucks for the device that sold for sixty bucks four months ago . Hundred bucks for the exact device I already have but which I formatted for my PC . No one told me then that it would work for the Mac , too , had I not formatted it for my PC when I bought it a couple of years ago . No one told me until I was shopping for another external hard drive a few days ago . No one told me and I didn’t attend genius school . So I lose !
Anyway , I bought a new hard drive . I unscrewed the laptop and popped the faulty drive out and the new drive in . So far so good .
Where’s the installation disk that came with the Mac ? Not where I keep such things . Not where Ada keeps such things . Nowhere .
Back to the Apple Store . They were all smiles and welcomes . When the Mac fired up the genius told me that all systems were go . I was told by him that I had correctly installed the new hard drive . Wow ! Then he set my system up in a few minutes . ” Go home and enjoy ! ” he said . ” Do you have any questions ? ” he asked .